Shipping policy
Order Processing All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day. You will receive an email confirmation with your tracking number once your order has been dispatched.
Estimated Delivery Times Standard shipping takes 8–15 business days from the date of dispatch. Please note that delivery times are estimates and may vary depending on your location, local postal services, and customs processing for international orders.
Shipping Carriers We work with trusted international carriers to ensure your order arrives safely. The carrier assigned to your order will depend on your delivery address and the size of your package.
Shipping Costs Shipping costs are calculated at checkout based on your location and the weight of your order. Free shipping may be available for orders above a certain value — check our current promotions for details.
International Orders & Customs For international deliveries, your order may be subject to customs duties, taxes, or import fees imposed by your country. These charges are the responsibility of the customer and are not included in the shipping cost. GadgetsBay is not responsible for delays caused by customs processing.
Order Tracking Once your order has shipped, you will receive a tracking link via email. You can use this link to monitor your delivery status in real time.
Lost or Delayed Packages If your order has not arrived within 20 business days of the estimated delivery date, please contact us at [gadgetsbayy@gmail.com] and we will investigate the issue promptly.
Damaged Items If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging. We will arrange a replacement or refund as quickly as possible.